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DMCA / Content Removal Policy

Last updated: May 5, 2026

MuseNest, operated by Phoenix Consulting Group, LLC, respects the intellectual property rights of creators and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) and similar laws. This page explains how to submit a copyright takedown notice and how we respond.

1.Designated Copyright Agent

Our designated agent to receive copyright infringement notices under 17 U.S.C. § 512(c)(2) is:

Email is the fastest way to reach us. For time-sensitive matters such as non-consensual intimate imagery, please also email [email protected].

2.What to Include in a Takedown Notice

To submit a valid DMCA takedown notice, your written notice must include all of the following (17 U.S.C. § 512(c)(3)):

1. A physical or electronic signature of the copyright owner or authorized agent.
2. Identification of the copyrighted work you claim has been infringed. If multiple works are covered by one notice, a representative list is acceptable.
3. Identification of the infringing material — provide the URL(s) of the specific content on MuseNest that you claim infringes your work.
4. Your contact information: name, address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

3.Our Response to Notices

Upon receipt of a valid DMCA notice we will:

1. Promptly disable access to or remove the allegedly infringing content.
2. Notify the creator (the uploader) that their content has been removed due to a copyright claim, and provide them a copy of the notice (with your contact information redacted if you request it).
3. Log the notice as part of our repeat-infringer tracking process.

We aim to acknowledge notices within one business day and complete takedowns within two business days of a valid notice.

4.Counter-Notices (Creator Dispute Process)

If you are a MuseNest creator and you believe your content was removed in error or misidentification, you may submit a counter-notice. A valid counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the removed content and its location before removal (URL or description).
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, and consent to jurisdiction in the federal court for your district (or, if outside the US, for any judicial district in which MuseNest may be found).
5. A statement that you consent to service of process from the complaining party or their agent.

Send counter-notices to [email protected] with the subject line "DMCA Counter-Notice." If we receive a valid counter-notice, we will forward it to the original complainant. If the complainant does not notify us within 10–14 business days that they have filed a court action, we may restore the content at our discretion.

5.Repeat Infringer Policy

MuseNest has a policy of terminating the accounts of users who are repeat copyright infringers in appropriate circumstances, consistent with 17 U.S.C. § 512(i)(1)(A). A creator whose content is the subject of three or more valid DMCA notices within a 12-month period is subject to permanent account suspension.

6.Non-Consensual Intimate Imagery (NCII)

If you appear in content on MuseNest without your consent, you do not need to send a formal DMCA notice — contact us directly:

• Email: [email protected]
• Subject: NCII Removal Request
• Include: a description of the content, the URL if known, and confirmation that you are the person depicted

We treat NCII reports as the highest priority and will act within one business day. We also cooperate with law enforcement and maintain relationships with organizations that assist NCII victims.

7.Other Content Concerns

• Content depicting minors: Email [email protected] immediately. We will report to NCMEC and cooperate with law enforcement.
• Other policy violations: See our Acceptable Use Policy or contact support.

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